About Us
Nalgene offers a focused assortment of reusable water bottles, outdoor hydration products, storage containers, and practical bottle accessories to customers in the United States.
Built Around Everyday Hydration
Our catalog brings together different bottle sizes and opening styles alongside caps, sleeves, filters, cleaning items, containers, and related accessories. Clear product pages help customers compare the options currently available for everyday use, fitness, travel, kids, and time outdoors.
A Straightforward Shopping Experience
We aim to make each step easy to understand: product details, USD checkout, free United States shipping, order tracking, and post-purchase support. Our policies state the relevant timing and responsibilities directly.
Our Service Standards
United States orders ship free with no minimum purchase. Processing normally takes 1–2 business days, followed by an estimated 4–6 business days in carrier transit. Eligible products may be returned within 30 days after delivery with a free prepaid return label and no restocking fee.
Customer Care
Our team assists with product questions, orders, tracking, cancellations, returns, exchanges, payments, and privacy requests Monday to Friday, 9:00 AM–5:00 PM Eastern Time (ET).
Merchant Contact Information
Nalgene
Email: Support@Nslgena.shop
Telephone: (410) 335-6471
Address: 1796 E 10th St, Sioux Falls SD 57103, United States