Contact Us

Contact Nalgene for help with products, orders, payments, shipping, tracking, cancellations, returns, exchanges, refunds, or privacy requests.

Customer Service Hours

Monday to Friday, 9:00 AM–5:00 PM Eastern Time (ET). Messages received outside these hours are reviewed during the next customer-service period.

Contact Details

Brand / Store: Nalgene
Email: Support@Nslgena.shop
Telephone: (410) 335-6471
Address: 1796 E 10th St, Sioux Falls SD 57103, United States

Order Assistance

Include your order number and the email address used at checkout. For a damaged, defective, incorrect, or incomplete item, include a brief description and photos when practical. Do not email complete payment-card details.

Returns and Exchanges

Contact us before sending a return. We will confirm eligibility and provide a free prepaid return label. The address above is the default return address unless we provide another verified destination for the specific request.

Privacy Requests

Use the contact details above for access, deletion, correction, or Do Not Sell or Share requests. Clearly identify the type of request so it can be routed correctly.

Merchant Contact Information

Nalgene
Email: Support@Nslgena.shop
Telephone: (410) 335-6471
Address: 1796 E 10th St, Sioux Falls SD 57103, United States